Last updated: September 2026
These terms explain the rules for using suzipayton.com and anything you download, book or buy through it. In these terms, “I”, “me” and “my” means Suzi Payton, and “you” means anyone using this website.
By using this website, you agree to these terms. If you do not agree, please do not use the website.
You are welcome to browse, read and share links to this website for your own personal or business use.
You must not:
• Try to get unauthorised access to this website, its hosting or any connected systems
• Use the website in a way that could damage it, slow it down or disrupt it for other people
• Upload, send or link to anything harmful, offensive or unlawful, including viruses or malicious code
• Copy or scrape content from the website using automated tools
I may suspend or restrict access to the website, or any part of it, at any time, for example for updates or maintenance.
The content on this website is for general information and inspiration. It is based on my own experience as a speaker, coach and trainer.
It is not medical, psychological, legal or financial advice, and it is not a replacement for support from a qualified professional. If you need that kind of support, please speak to your GP or an appropriate professional.
I work hard to keep the information on this website accurate and up to date, but I cannot guarantee that it is always complete or current.
When you book a call, buy a product, join a programme or membership, or book me to speak or deliver training, the specific terms for that booking or purchase will also apply. Where those terms differ from these, the specific terms take priority.
Prices are shown in pounds sterling. Payments made through this website are processed securely by third party payment providers, and I do not see or store your full card details.
Speaking, keynote and workplace training bookings are confirmed by a separate written agreement, which sets out the fees, dates, deliverables and cancellation terms for that booking.
Nothing in these terms affects your statutory rights as a consumer.
All content on this website, including text, videos, audio, graphics, photographs, downloads, branding and programme materials, belongs to me or is used with permission, unless stated otherwise.
You may view and download content for your own personal use. You must not copy, reproduce, sell, share, adapt or use any content in your own training, coaching or materials without my written permission.
Free guides, downloads and other resources are provided for your personal use only and must not be shared, sold or passed off as your own.
When you sign up for a free resource, you may also receive emails from me. You can unsubscribe at any time using the link in any email.
This website may link to other websites, tools and platforms, such as booking systems, payment providers, event pages and social media.
I do not control those websites and I am not responsible for their content, policies or practices. Please check their own terms and privacy policies before using them.
I take your privacy seriously. My Privacy Policy explains what personal information I collect through this website, how I use it, how long I keep it and your rights over it, including how cookies are used.
This website is provided as it is. I do not promise that it will always be available, uninterrupted or free from errors.
As far as the law allows, I am not responsible for any loss or damage arising from your use of this website, or from relying on any content on it. This includes loss of business, income, profit or data.
Nothing in these terms limits or excludes my liability for death or personal injury caused by my negligence, for fraud, or for anything else that cannot be limited or excluded by law.
I may update these terms from time to time. The latest version will always be on this page, with the date it was last updated shown at the top. Please check back now and then.
Changes will not affect any booking or purchase you have already made, unless the law requires it.
These terms are governed by the laws of England and Wales. Any disputes will be dealt with by the courts of England and Wales, although if you live elsewhere in the UK you may also be able to bring a claim in your local courts.
If you have any questions about these terms, please get in touch:
Payment Terms & Conditions
Unmasked: The Group Experience is a six-week group programme for neurodivergent business owners.
The programme runs from 9 November to 14 December 2026, with live group sessions taking place on Mondays from 5pm–7pm.
There are also three reflection sessions on:
• Wednesday 18 November 2026, 5pm–6pm
• Wednesday 2 December 2026, 5pm–6pm
• Wednesday 16 December 2026, 5pm–6pm
The programme includes live coaching, group discussion, exercises, reflection and improv-based activities.
There are a maximum of 10 places available.
Your place is confirmed once payment has been received, or, where a payment plan has been selected, once the first payment has been received and the payment plan has been agreed.
Places are personal to the participant and cannot be transferred to someone else without prior agreement.
The standard programme price is:
£1,295 paid in full
or
3 monthly payments of £450 (£1,350 in total).
The early bird price is available until Monday 12 October 2026:
£995 paid in full
or
3 monthly payments of £350 (£1,050 in total).
The standard price applies from Tuesday 13 October 2026.
The early bird price is only available for purchases made by the stated deadline.
If you choose a payment plan, you are agreeing to the full programme price associated with that payment option.
Payments will be taken on the dates agreed at the time of purchase.
If a payment fails, I will contact you to arrange payment. Access to future programme content and sessions may be paused until an outstanding payment has been resolved.
If you know you are going to have difficulty making a payment, please contact me as soon as possible. I would much rather have a conversation than have you quietly disappear into the Zoom wilderness.
If you purchase your place online or otherwise at a distance, you have a 14-day cooling-off period during which you can cancel your purchase without needing to give a reason, subject to your statutory rights.
If you wish to cancel during this period, please contact me in writing by email.
If you ask for the programme to begin before your 14-day cooling-off period has ended, you acknowledge that the service may begin during the cooling-off period.
Nothing in these terms affects your statutory consumer rights.
If you need to cancel your place, please contact me as soon as possible.
Any refund will be considered in accordance with your statutory rights and these terms, taking into account the circumstances of the cancellation and any programme elements that have already been delivered.
Once the programme has started, refunds for sessions or programme elements that have already been delivered will not normally be available, subject always to your statutory rights.
If you are paying by instalments and cancel after the programme has started, any amount that remains payable will be considered in accordance with these terms and applicable consumer law.
Things happen. Life happens. Neurodivergent brains happen. 😂
If something genuinely unexpected happens and you need to cancel or you find yourself struggling with the payment plan, please talk to me.
I can’t promise a particular outcome, but I will always try to find a reasonable solution where I can.
I’d much rather have an honest conversation than have you worrying about it on your own.
I will make every reasonable effort to deliver the programme as described.
Occasionally circumstances outside my control may mean that a session needs to be rescheduled or the format needs to change. If this happens, I will give you as much notice as reasonably possible and provide a suitable alternative where possible.
If I am unable to deliver the programme and cannot provide a suitable alternative, you will be entitled to the refund required by law.
The live sessions are an important part of the experience, particularly because the programme involves group interaction and improv.
If you cannot attend a session, please let me know where possible.
Sessions will not be recorded, because of the personal and sensitive nature of the conversations.
Instead, you will receive a summary and self-reflection prompts to help you stay connected with the programme.
You will never be forced to participate in an activity.
You are welcome to take breaks, have your camera off when needed, and participate in ways that work for you.
At the same time, this is an interactive group experience, rather than a programme designed simply to watch or consume.
You are therefore encouraged to participate, experiment and engage with the group in whatever way feels manageable for you.
The programme may involve personal conversations and sharing.
Everyone taking part is expected to respect the privacy of other participants and not share personal information, stories or discussions from the group outside the programme.
Please do not record, screenshot or distribute group sessions or other participants’ contributions without explicit permission.
Unmasked is designed to provide coaching, reflection, experimentation and practical opportunities to explore self-trust, visibility, communication and other aspects of running a business as a neurodivergent person.
However, individual results will vary.
I cannot guarantee any particular business, financial, personal or emotional outcome from taking part.
You remain responsible for your own decisions, actions and business.
Unmasked is intended to be a supportive, inclusive space.
Participants are expected to treat one another with respect and to recognise that people may have different experiences, needs, communication styles and boundaries.
I reserve the right to ask someone to leave the programme if their behaviour is seriously disruptive, abusive, discriminatory or creates an unsafe environment for others. Where appropriate, I will discuss concerns with the participant first.
These terms apply to the programme you have purchased.
Any significant changes to the programme or these terms will be communicated clearly and will not remove or reduce your legal rights.
If you have any questions about payment, cancellation or the programme, please contact:
Suzi Payton
info@suzipayton.co.uk
By purchasing a place on Unmasked: The Group Experience, you confirm that you have read and understood these terms and agree to them.
